Maid Agency Singapore
Beyond Maids is a licensed employment agency helping Singapore households find, screen, and hire the right domestic helper — whether you need a new helper from abroad or a transfer maid already in Singapore.
What a maid agency in Singapore actually does
A licensed maid agency acts as the intermediary between your household and a prospective domestic helper, handling everything from candidate sourcing to Ministry of Manpower (MOM) paperwork. At Beyond Maids, our role covers the full journey — not just the introduction.
Our core services
- Shortlisting — matching candidates to your household's specific needs (children, elderly care, pets, dietary requirements, language preference)
- Pre-employment training — covering household duties, safety, and where relevant, elderly or infant care fundamentals
- Work Pass and Settling-In Programme (SIP) — handling the MOM application process and the mandatory orientation for first-time helpers
- Thumbprinting, medical checks, and insurance — the compliance steps required before a helper can legally start work
- Ongoing counselling and support — we stay involved after placement, not just until the contract is signed
New hire vs. transfer maid
Households typically choose between two paths: a new helper arriving from abroad for her first placement in Singapore, or a transfer maid — someone already in Singapore, currently employed, whose Work Permit is being transferred to a new employer. Each has different timelines and considerations. See our dedicated guide on hiring a transfer maid in Singapore for the full breakdown.
Which nationality is right for your household
Beyond Maids works with helpers from the Philippines, Indonesia, and Myanmar — Singapore's three largest source countries for migrant domestic workers. Each has its own practical considerations around language, religious observance, and typical training background. We've written detailed guides for each:
Why choose Beyond Maids
We're a licensed employment agency (UEN 202233796C) based at The Promenade @ Pelikat, rated 4.7 stars from 119 Google reviews. We handle the paperwork, the training, and the ongoing relationship — including stepping in if a placement needs mediation or a replacement further down the line.
Frequently asked questions
How much does it cost to hire a maid through an agency in Singapore?
Costs vary depending on whether you're hiring a new helper from abroad or a transfer maid, the helper's experience level, and agency fees. Contact us directly for an accurate, current quote based on your specific needs.
How long does the hiring process take?
A transfer maid placement can often be completed faster since she's already in Singapore and has an existing Work Permit. A new hire from abroad typically takes longer, since it includes flight arrangements, medical checks, and the mandatory Settling-In Programme. We'll give you a realistic timeline once we understand your requirements.
Can I choose a helper's nationality?
Yes. We work with helpers from the Philippines, Indonesia, and Myanmar, and can discuss which background might suit your household's specific needs — language, religious observance, or prior experience.
What happens if the placement doesn't work out?
We stay involved after placement and can help mediate early issues, or begin a replacement process if the relationship genuinely isn't a fit. See our guide on what to do when a placement isn't clicking.
Ready to find the right helper?
Tell us what your household needs — we'll shortlist candidates who genuinely fit.
Get in touch